General damage

When damage occurs to your home, the first call you should make depends on the nature and severity of the damage. Below, you’ll find a general guideline to help you through the incident.

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1. Emergency Services - Call 911. Call emergency services immediately if there is immediate danger to life or severe damage, such as a fire, major flooding, gas leak, or structural collapse.

2. Utility Companies contact your Gas/Electric/Water Company. If the damage involves utilities (e.g., gas leaks, power outages, water line breaks), contact the appropriate utility company to prevent further damage and ensure safety.

3. Reach out to your Home Insurance Provider to immediately report the damage to your insurance company. They will guide you through the claims process and may provide instructions on immediate steps to mitigate further damage.

4. Contact licensed, reputable Restoration/Repair Service providers. If your damage requires professional repairs (e.g., water damage restoration, roof repair, mold remediation), contact a reputable service provider. Contact us to recommend reliable vendors.

5. If the damage affects the structural integrity of your home or requires a building permit for repairs, you may need to contact local authorities or a building inspector.

6. If you are renting, immediately notify your landlord or property manager about the damage

 

Steps to Take Immediately:

1. Evacuate if necessary and ensure everyone is safe.

2. Take photos and videos to document the damage for insurance purposes.

3. If safe, prevent further damage (e.g., covering a leaking roof with a tarp).

 

By following these steps, you can ensure that you handle the situation appropriately and receive the necessary support to address the damage to your home.